ASQ Professional Development Meeting


Tuesday September 15, 2009

 Location: Rothchild Catering - Baron's Place, Ten Mile Center,  8807 Kingston Pike, Knoxville

 Doors Open

 5:30 PM

 Pre-Dinner Program

 6:00 PM

 Dinner

 6:30 PM

 Main Program

 7:30 PM

 Dinner is $20.00

Please contact our Arrangements Chair for reservations by 4:00 pm Friday 09/11/2009:
Sherman Meade @
865/453-7177 (switchboard -w), 428-3446 (Fax) or e-mail.


Pre-Dinner Program:

6:00 - 6:30 PM

Patrick Chase will be discussing his experiences earning the MBA at the University of Tennessee while maintaining full time employment. He will discuss the benefits of the program and how it has strengthened his quality career and job performance.

Dinner Menu:

Expected Meal:  ???.

As always, freshly brewed iced tea, coffee, rolls/bread, and a dessert are included with the meal.

Post-Dinner Program:

7:30 - 8:30 PM

Patrick will discuss practical quality improvement methods and strategies used to save his company more than 3 billion dollars over the last 5 years. Specific examples of successes and failures along the road to improvement will be discussed and explained.

Patrick Chase is a Quality Improvement Engineer at BSH Home Appliances.  Patrick coordinates the quality improvement projects at BSH and manages the reliability lab.  Through quality improvement projects over $3.1 million dollars in warranty cost were saved over the last 5 years.  This equates to a 52% reduction in warranty cost.  Past accomplishments include using lean product development structure to reduce the cost of a product line by $10 million dollars in 2003.

Prior to joining BSH, Patrick worked for Charbroil (Gas Grill Manufacturer), Russell Corp (Athletic Wear), and Bradley Specialty Retail (Sporting Goods).  Patrick was also a member of the US Air Force.  His area of expertise includes quality, supply chain management, project management, and customer service.  From the University of Tennessee, Patrick obtained an MBA. In addition, he obtained a BS degree in Social Science from Troy University.  His hobbies include spending time with his family, hunting, fishing, and four-wheeling.”

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