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ASQ Professional Development Meeting |
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Location:
Rothchild Catering - Baron's Place, Ten Mile Center,
8807 Kingston Pike,
Dinner is $20.00 Please
contact our Arrangements Chair for reservations by 4:00 pm Friday 09/17/2010: |
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Pre-Dinner Program: 6:00 - 6:30 PM |
How To Choose What To Measure, by Steve Prevette Choosing
what to measure seems to elude many people. Quality depends upon having
measurable data, with many fruitless hours often spent trying to decide what
to measure. This clinic will take a simple example and develop organizational performance measure ideas. A key thought will be that it is more important what you do with the measure than what the measure is. This principle will be illustrated in the follow-on Red Bead Experiment. |
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Dinner Menu: |
Expected Meal:
???. As
always, freshly brewed iced tea, coffee, rolls/bread, and a dessert are
included with the meal. |
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Post-Dinner Program: 7:30 - 8:30 PM |
The Red Bead Experiment, by Steve Prevette The
“Red Bead Experiment" is a practical interactive teaching tool that Dr.
Deming made use of in his four day seminars. In the experiment, a corporation
is formed from "willing workers”, quality control personnel, a data
recorder, and a foreman. The corporation's product is white beads, produced
by dipping a paddle into a supply of beads. Unfortunately, there are not only
white beads in the bead supply, but also some defective red beads. The
production of the beads is strictly controlled by an approved procedure. Various
techniques are used to ensure a quality (no red bead) product and the
experiment allows the demonstration of the effectiveness (or ineffectiveness)
of the various methods. At
the end of the experiment, an SPC chart is utilized to examine the results.
We will discover which actions taken were helpful -- or detrimental -- to the
employees and the workplace, or had no effect on the process. The
concluding comments point out the hazards of misuse of performance data, and
how to properly use performance data in a quality environment in order to
achieve continual improvement. Audience participation, along with a little
humor, is utilized throughout the experiment so come along, join in and enjoy
the evening! Steve Prevette is a statistician for Fluor Government Group and previously served as a US Naval Officer for 12 years. He has authored several articles in Quality Progress, the latest being “Waste Management” published in the May, 2010 edition and is a committed advocate / instructor of Dr. Deming’s management theories, Systems Thinking, and SPC. |
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